This Privacy Policy describes how Eitara (“we,” “our,” or “us”) collects, uses, and protects your personal information when you interact with us—whether through our website, WhatsApp, Instagram, or in-person communication.

Your trust matters to us. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly.

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1. INFORMATION WE COLLECT

We may collect the following information from you:

• Personal Details: Name, phone number, email address, shipping and billing addresses.
• Order & Payment Info: Products purchased, payment method (Note: We do not store card or bank details).
• Communication: WhatsApp messages, emails, Instagram DMs, or customer service interactions.
• Usage Data: IP address, browser type, device details, and website/app activity (if applicable).

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2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and deliver your orders
• Send order updates, shipping notifications, and invoices
• Respond to queries or concerns
• Provide customer service and after-sales support
• Send promotional messages (with your consent)
• Improve our products, website, and services

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3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your information.

However, we may share limited data with:

• Delivery partners or couriers to fulfill your order
• Payment gateways to process your transactions
• Internal team or vendors involved in production and order management
• Legal authorities, if required by law

All third parties are required to maintain the confidentiality of your information.

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4. DATA SECURITY

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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5. YOUR RIGHTS

You have the right to:

• Access or update your personal information
• Request deletion of your data from our records
• Withdraw consent from promotional communication
• Ask us what information we store about you

To make any of these requests, please email us at: myeitara@gmail.com

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6. DATA RETENTION

We retain your information only as long as necessary:

• To fulfill your orders and provide customer support
• For legal or tax obligations
• To maintain purchase history (for repeat orders or alterations)

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7. COOKIES & TRACKING TECHNOLOGY

If we have a website or online store, it may use cookies to:

• Remember your preferences
• Improve user experience
• Track website performance (via tools like Google Analytics)

You can disable cookies via your browser settings.

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8. CHILDREN’S PRIVACY

Eitara does not knowingly collect data from children under 13. If we become aware of such data, we will delete it immediately.

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9. POLICY UPDATES

We may update this Privacy Policy from time to time. All changes will be posted here, and the “Effective Date” will be updated. Continued use of our services means you accept the revised policy.

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10. CONTACT US

If you have questions, concerns, or wish to make a privacy-related request:

Eitara by RN HIVE ASSOCIATES 
Email: myeitara@gmail.com
Phone/WhatsApp: +91 99949 95161
Instagram: eitara__
Website: myeitara.com